Discover the Magic of Modern Living
Bring home the future of interior elegance with our 3D LED Flame Water Vapor Electric Fireplace. Designed to blend seamlessly into your contemporary lifestyle, this innovative fireplace offers the mesmerizing ambiance of real flames without any of the risks. It’s not just a fireplace; it’s a piece of modern art for your living space.
Product Features
- Dimensions: 1000 mm x 240 mm x 200 mm – perfect for various room sizes.
- Effortless Installation: Designed for easy INSERT installation.
- Usage: Ideal for indoor environments, enhancing the ambiance of any room.
- Model: XSIN W -20200905-003 with CE Certification.
- Versatile Voltage: Compatible with both 220 V and 110 V.
- Customizable Service: Plug customization as per your regional requirements.
- Long-Term Assurance: Comes with a 5-year warranty, ensuring peace of mind.
Product Benefits
- Ultimate Safety: Child-friendly design allows direct contact with flames without any danger.
- Stylish and Sophisticated: Elevates your home’s aesthetic with its sleek black design and customizable flame colors.
- Eco-Friendly: Uses pure water as fuel, promoting a greener living environment.
- Convenient Control: Features both manual and automatic water addition options, along with a remote control for effortless operation.
- Heat-Free Experience: Enjoy the ambiance of a fireplace without the heat – ideal for families with children.
When Best to Use?
This electric fireplace is perfect for year-round use. Whether you’re setting a romantic mood, hosting guests, or simply relaxing at home, it offers the perfect blend of style, safety, and environmental consciousness. Its heat-free design makes it suitable for all seasons, providing the charm of a fireplace without altering the room temperature.
What Makes Our Product Special?
What sets this electric fireplace apart is its innovative design, combining safety, convenience, and style. The use of water vapor to create realistic flames is a testament to our commitment to eco-friendly and safe home solutions. With a range of sizes and customizable features, it’s more than just a fireplace; it’s a statement piece that adapts to your lifestyle.
Ready to Transform Your Space?
Embrace the future of home decor with our 3D LED Flame Water Vapor Electric Fireplace. Don’t just take our word for it – experience the difference yourself. Order now and enjoy the perfect fusion of style, safety, and sustainability in your home!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of solsticia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of solsticia.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of solsticia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of solsticia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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