Product Overview
Introducing the ultimate solution to protect your tables and counters with style and convenience – our Heat-Resistant Silicone Placemat. Crafted from top-quality silicone, this placemat is not just a functional kitchen accessory, but also a chic addition to your table decor. Whether you’re placing hot pots, bowls, or drinks, this mat ensures your surfaces remain unscathed and stylish.
Key Features
- Durable Silicone Material: Made with high-duty silicone, ensuring longevity and reliability.
- Heat-Resistant: Perfect for placing hot dishes and pots, protecting surfaces from heat damage.
- Non-Slip Texture: Keeps your items stable and secure on the mat.
- Modern Design: Adds a touch of elegance to any table setting.
- Easy to Clean: Dishwasher safe, making cleanup a breeze.
- Eco-Friendly: Non-toxic and odorless, safe for daily use.
Product Benefits
Our silicone placemat offers a myriad of benefits, making it an indispensable kitchen accessory. It’s not just about protecting your table surfaces; it’s about adding a modern touch to your dining experience. The flexibility and durability of silicone ensure that this mat will serve you for years, while its stylish design complements any home decor. Plus, its easy-to-clean nature means more time enjoying meals and less time scrubbing!
When to Use
Whether hosting a dinner party or enjoying a family meal, our placemat is perfect for any occasion. Use it under hot cookware to protect your table during meals, as a coaster for your morning coffee, or even as a stylish base for your centerpiece. Its versatility and durability make it suitable for both indoor and outdoor dining experiences.
What Makes It Special
What sets our silicone placemat apart is its perfect blend of functionality and style. The heat-resistant and non-slip features ensure practicality, while its modern design elevates your table setting. This placemat is not just a kitchen tool; it’s a statement piece that reflects your commitment to quality and style.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of solsticia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of solsticia.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of solsticia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of solsticia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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